Return and Refund Policy

Return and Refund Policy for Pikset.com

Effective Date: 13 Nov. 2023

Thank you for choosing Pikset.com for your digital product needs. We strive to provide high-quality AI-generated images to enhance your creative projects. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.

1. Returns

We do not accept returns for digital products, including AI-generated images, as they are non-tangible goods and cannot be physically returned. Before making a purchase, please ensure that you have reviewed the product descriptions and any available previews to make an informed decision.

2. Refunds

a. Refund Eligibility:

• Refunds will only be considered under the following circumstances:
  • Duplicate purchase: If you accidentally purchase the same digital product more than once, please contact our customer support within 7 days of the purchase date for a refund of the duplicate transaction.
  • Technical issues: If you experience technical issues preventing you from accessing or downloading the purchased digital product, and our support team is unable to resolve the problem within a reasonable timeframe, you may be eligible for a refund.

b. Refund Request Process:

• To request a refund, please contact our customer support team at [support@pikset.com] within 7 days of the purchase date.
• Clearly state the reason for the refund request and provide relevant details, such as order number and any supporting documentation.

c. Refund Processing:

• Once your refund request is received, we will review it to determine eligibility.
• If eligible, refunds will be processed within 7 business days and will be issued using the same payment method used for the original purchase.
• Please note that processing times may vary depending on your payment provider.

3. Contact Information:

If you have any questions about our Return and Refund Policy, please contact us at:

Pikset.com Email: support@pikset.com

4. Changes to the Policy:

Pikset.com reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically for changes.

By making a purchase on Pikset.com, you agree to abide by this Return and Refund Policy.